Can I use my NETELLER Account when I am travelling to a different country?

NETELLER allows its members to use their accounts worldwide when travelling. However, there are a few exceptions due to internet security risks and changes in financial legislation within certain regions.
In some countries you may be able to sign in to your NETELLER account but you will not be able to make transactions. There are also few countries where you may have difficulties signing in to your account. 
In order to assure the security of your NETELLER account, we recommend you to contact us when you are planning to travel abroad. 

 

  • NETELLER provides limited service to Canada, Hong Kong, Israel, Macao and Turkey. If you live in one of these countries, you may hold a NETELLER Account, but will not be able to transact with any gambling-related merchant. You may also have limited deposit and withdrawal options. Only members who reside in these countries will be able to sign in to their NETELLER Accounts from within their borders. If you are travelling to Canada, Hong Kong, Israel, Macao or Turkey, you will be able to sign in to your NETELLER Account while in that country, but will not be able to transact with any gambling-related merchants. Simply contact us when you are planning on traveling to any of these countries so that we can make sure your NETELLER Account remains open during your travel.
  • If you are travelling to any of the US protectorates (such as Guam, Puerto Rico, American Samoa, US Minor Outlying Islands, US Virgin Islands, Palau, and Marshall Islands) you will not be able to sign in to your NETELLER Account, or else your account will automatically be closed. You will also not be able to make transfers to or from other websites while in that country.
  • If you are travelling to a country that is ‘banned’, you will not be able to sign in to your NETELLER Account while in that country, or else your account will be automatically closed. You will also not be able to make transfers to or from other websites while there.
 
 
Can my friend/relative make a transaction for me while I am travelling to a restricted country?
 
If you are in a country where transactions are not available, you might not be able to receive NETELLER money transfer either. 
Please note that due to liability and security reasons, only you, the owner of your NETELLER Account, may make any transactions within your account. Please note that sharing your account information may jeopardize your account security.