How to do a basic troubleshooting?

You can use NETELLER on all the common browsers, e.g. Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, Opera.

Sometimes, when logging, making a deposit, uploading a document etc., you may face some technical issues. Often there is a simple fix for such issues.

Here are some basic steps that you can take to fix technical issues:

If these don’t fix your issue, we will investigate for a potential bug on our website. To help us solve this quickly, send us a screenshot and a detailed description of the nature of the issue.