Why shouldn't I use IP proxy or anonymizer when logging in?

NETELLER values our members’ security and requires members not use IP proxy and anonymizer software when accessing their accounts.

Should you decide to use an IP proxy or VPN connection, as precaution to protect your funds, your account will be automatically closed. In some cases, your internet provider may assign a proxy IP address to your internet connection. In this case, please reset your internet connection (restart your modem and router) along with restarting your computer or contact your internet service provider.

If you need to restore access to your NETELLER Account, please contact us. You can do so by clicking on the available contact channel below.