How do I verify my NETELLER account by an Address Verification document?

Only upload an address verification document if so instructed by a NETELLER Customer Service Agent.

The address verification document must meet the following criteria:

  • It must show your full name, address (matching the address on your NETELLER account), and document issue date.
  • It must have been issued within the past 90 days.
  • Please also note that we cannot accept images of online statements - all documents must have been physically printed by the issuing institution.

Acceptable address verification documents are:

  • Utility bill (for heating, electricity, water, cable, landline telephone, sewer, etc.)
  • An original printed statement from your financial institution (bank, credit/debit card, mortgage, insurance, investments - please note we do not accept statements from purely online financial institutions)
  • A signed and stamped letter from your financial institution confirming your account with them, your address, and your full name
  • Any government correspondence (including tax documents, court documents, even parking tickets)

Below are a couple of document samples: