How Can I Exchange Cryptocurrencies?

With the cryptocurrency exchange service you can exchange your existing FIAT* balance into one or more of the supported cryptocurrencies available in your NETELLER account, allowing you to hold an interest in a range of cryptocurrencies within your account.

To exchange cryptocurrency follow the steps below:

    1.In your NETELLER account click on Crypto.

    2.Enter the amount you want to exchange and choose the cryptocurrency you would like the amount to be converted to/from. Information about the exchanged amount and the processing fee will be displayed on the page. To complete the transaction, click on Complete.

Once you click on Complete, the transaction will be completed and a summary page with the transaction details will appear on the screen. Your cryptocurrency balance will appear in 1 - 2 seconds after the exchange is confirmed. You can check your balance by clicking on the arrow within the Available balance section, situated in the upper left side of your NETELLER account.


Which cryptocurrencies can I buy/sell?

Currently, you can buy/sell the following cryptocurrencies: Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Ethereum Classic (ETC), 0x (ZRX) and Litecoin (LTC), Ripple (XRP), EOS and Stellar Lumens (XLM).


What is the minimum and maximum amount of cryptocurrency I can buy or sell?

The best place to check the limits for any upload option is the Deposit section of your account. Please note that the maximum amount depends on the transaction limits associated with your account.


What cryptocurrency exchange rates do you use?

Our rates are very competitive by comparison to the average market rates on the major cryptocurrency exchanges. The exact exchange rate to be used for your transaction will be displayed on screen. Please note that the exchange rate will be refreshed every 5 seconds.


What fees do you charge to exchange cryptocurrency?

The transaction fee depends on the currency of your account. If your NETELLER account is in USD or EUR, the fee will be 1,50%. If it is in other currency the fee will be 3%. 


Is cryptocurrency exchange available in my country?

The service is currently available in selected countries only. If you see a Crypto section in your NETELLER Account, the service is available for you.


Can I send cryptocurrency to a merchant, friend or a crypto trading platform? 

Currently you can only exchange and hold an interest of cryptocurrencies within your NETELLER account. You cannot send cryptocurrency to a merchant, friend or a crypto trading platform.



*Fiat money is currency that a government has declared to be legal tender, but it is not backed by a physical commodity. The value of fiat money is derived from the relationship between supply and demand rather than the value of the material from which the money is made.