How to change / retrieve PIN?

If you have lost or forgotten your PIN, follow the steps in your account.

    1. Select the Net+ Cards link found on the left-side of your screen to request your card
    2. Expand the Net+ prepaid card tools menu.
    3. Click on the Retrieve PIN link.
    4. Simply input yourNet+ Prepaid Mastercard® number.
    5. You will then be presented with your Net+ Prepaid Mastercard®PIN code. Please keep this code safe.

If your PIN has been locked for any reason, please contact us immediately by clicking on the available contact channel below. After confirming your identity, your PIN will be unlocked.



*Net+ Prepaid Mastercard® is only available to residents of authorized European Economic Area (EEA) countries.