My Net+ Virtual Prepaid Mastercard® is being replaced. What should I do?

The Net+ Virtual Prepaid Mastercard® * services we offer will change as of 16 November 2020. If you’ve generated one or more Net+ Virtual Prepaid Mastercard® before this date, we’ll replace your card(s) with a single new one – automatically and free of charge.

 

What's new?

    •    If you currently have more than one Virtual card, your multiple cards will be replaced by a single new Virtual card
    •    Your new Net+ Virtual Prepaid Mastercard® will have a new card number, a new expiration date and a new CVV code
    •    Your new Net+ Virtual Prepaid Mastercard® will be in EUR currency
    •    Improved processing of your Net+ Virtual Prepaid Mastercard® payments

 

What do I need to do to get my new Net+ Virtual Prepaid Mastercard®?

To get a replacement card automatically, your NETELLER account must not be restricted and your account balance must not be negative. Otherwise, your current card(s) will be cancelled on 16 November 2020 and you will not receive a replacement automatically. Of course, you will be able to add a new Virtual card any time afterwards, but standard fees will apply for it.

 

I’m using my current Net+ Virtual Prepaid Mastercard® for subscription payments. What should I do?

If you have used your old card for subscription billing, you'll need to update your billing information with the respective merchant or service, adding the new card details on their website.

 

How to check my new Net+ Virtual Prepaid Mastercard® details?

You will be able to retrieve your card number, expiry date and CVV code via the Net+ Card > Virtual Card > Show card number section in your NETELLER account. To confirm the action, enter your Secure ID.

 

How to make the most of using your new Net+ Virtual Prepaid Mastercard® in EUR currency?

NETELLER will only offer virtual cards in EUR currency. However, we won’t charge you for currency conversion when you make virtual card payments in your NETELLER account currency. Learn more about how to easily avoid currency conversion charges here.

 

* Net+ Virtual Prepaid Mastercard® is only available to residents of selected countries.