Frequently Asked Questions

How can I verify my NETELLER Account?
Verifying your identity with NETELLER will not only ensure the security of your account but it will also grant you access to higher transaction limits and
How can I withdraw funds from my NETELLER Account?
There are several withdrawal options that you can use in order to withdraw funds from your NETELLER account. Click on the links below to see all the
How does the NETELLER mobile application work?
Where can I download the official NETELLER app from? The official NETELLER app is available for download from the Apple App Store or the Google Play
What is Strong Customer Authentication?
Strong Customer Authentication is a newly introduced European regulatory requirement which aims at making online payments more secure.   What is
How do I send money to other NETELLER members?
With NETELLER's Money Transfer option you can instantly send funds to other NETELLER members around the world.   To initiate this transfer,
How do I deposit via paysafecard?
Paysafecard is a prepaid card that can be used for online payments. There are thousands of places worldwide where you can buy one. You can use a search
What is Rapid Transfer and why should I use it?
What is Rapid Transfer?Rapid Transfer is instant bank transfer payment option part of Paysafe Group. Using Rapid Transfer allows you to instantly deposit
What is Paysafecash and how does it work?
Paysafecash* allows you to deposit into your NETELLER account or pay online with cash. You don’t need a bank account or credit card, which