Frequently Asked Questions

How can I verify my NETELLER Account?
Verifying your identity with NETELLER will not only ensure the security of your account but it will also grant you access to higher transaction limits and
How to enable location sharing on my browser?
Location sharing is a feature of your browser enabling you to get more relevant information when you use the search function. When you log into your
How can I withdraw funds from my NETELLER Account?
There are several withdrawal options that you can use in order to withdraw funds from your NETELLER account. Click on the links below to see all the
What is two-step authentication and how to use it?
1.What is two-step authentication? Two Step Authentication is an added security measure available on your account. It provides an additional layer of
How does the NETELLER mobile application work?
Where can I download the official NETELLER app from? The official NETELLER app is available for download from the Apple App Store or the Google Play
How do I send money to other NETELLER members?
With NETELLER's Money Transfer option you can instantly send funds to other NETELLER members around the world.     How do I send money to
How do I reregister with NETELLER in Japan?
If you are already a NETELLER user, you will need to open a new account in order to re-register with Paysafe Japan K.K. After you do that, your old
Why are we changing the existing service in Japan?
Paysafe Japan K.K., a Japanese legal entity of Paysafe Group, the operator of NETELLER, has registered as a funds transfer service provider under the