Frequently Asked Questions

 
How can I verify my NETELLER Account?
Verifying your identity with NETELLER will not only ensure the security of your account but it will also grant you access to higher transaction limits and
 
How can I withdraw funds from my NETELLER Account?
There are several withdrawal options that you can use in order to withdraw funds from your NETELLER account. Click on the links below to see all the
 
What is two-step authentication and how to use it?
1. What is two-step authentication? Two Step Authentication is an added security measure available on your account. It provides an additional layer of
 
How does the NETELLER mobile application work?
Where can I download the official NETELLER app from? The official NETELLER app is available for download from the Apple App Store or the Google Play
 
How do I send money to other NETELLER members?
With NETELLER's Money Transfer option you can instantly send funds to other NETELLER members around the world.     How do I send money to
 
How do I deposit via paysafecard?
What is paysafecard?   Paysafecard is a prepaid card that can be used for online payments. Paysafecard can be bought in licensed local shops using
 
What is Strong Customer Authentication?
Strong Customer Authentication is a newly introduced European regulatory requirement which aims at making online payments more secure.   What is
 
What is Rapid Transfer and why should I use it?
What is Rapid Transfer?Rapid Transfer is instant bank transfer payment option part of Paysafe Group. Using Rapid Transfer allows you to instantly deposit