Frequently Asked Questions

How do I fund my Net+ Prepaid Card with a Credit or Debit Card?
·         Log on to ·         Enter your
How do I sign up for a Net+ Prepaid Card?
Visit and follow the instructions on the screen to enroll in your Net+ Prepaid Card. Select the Sign Up option from the Main Menu  
How do I reset/change my PIN number?
Your PIN can be reset using the IVR at 1-855-769-3600 (press 3 once card number is entered) or by logging in to  The PIN value is
What are the benefits to using the Net+ Prepaid Card?
The Net+ Prepaid Card is a great way to manage your money online.  It may be used everywhere Discover is accepted and any ATM on the PULSE®
What do I do if my card is lost or stolen?
Report lost or stolen cards immediately by contacting our support. Once reported, the account will be closed and a new card will be issued to you, subject
Does my Net+ Prepaid Card earn interest?
Interest is not applied to card balances.
How do I check my Card balance?
You can check your Card balance for FREE online at or get FREE balance alerts via email or by cell phone. You can also call Customer