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Frequently Asked Questions

How do I change my password?
If you have forgotten your password please follow the steps below:  Go to the login page Click on the Forgot password? button  Enter your full
What is changing about my NETELLER Account?
We’ve decided to stop our current service through NETELLER at the end of June 2019, but the good news is that we’re teaming up with Skrill to
How do I fund my Net+ Prepaid Card with a Credit or Debit Card?
·         Log on to ·         Enter your
What do I do if my card is lost or stolen?
Report lost or stolen cards immediately by calling our customer support (available 24/7) by clicking on the phone icon below. Once reported, the
How do I check my Card balance?
You can check your Card balance for FREE online at or get FREE balance alerts via email or by cell phone. You can also call Customer