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Frequently Asked Questions

 
What is changing about my NETELLER Account?
We’ve decided to stop our current service through NETELLER at the end of June 2019, but the good news is that we’re teaming up with Skrill to
 
How do I fund my Net+ Prepaid Card with a Credit or Debit Card?
·         Log on to www.neteller.com. ·         Enter your
 
How do I change my password?
If you have forgotten your password please follow the steps below:  Go to the login page Click on the Forgot password? button  Enter your full
 
How do I check my Card balance?
You can check your Card balance for FREE online at www.neteller.com or get FREE balance alerts via email or by cell phone. You can also call Customer
 
What do I do if my card is lost or stolen?
Report lost or stolen cards immediately by calling our customer support (available 24/7) by clicking on the phone icon below. Once reported, the