Frequently Asked Questions

 
How do I sign up for a Net+ Prepaid Card?
Visit www.neteller.com and follow the instructions on the screen to enroll in your Net+ Prepaid Card. Select the Sign Up option from the Main Menu  
 
How do I fund my Net+ Prepaid Card with a Credit or Debit Card?
·         Log on to www.neteller.com. ·         Enter your
 
How do I reset/change my PIN number?
Your PIN can be reset using the IVR at 1-855-769-3600 (press 3 once card number is entered) or by logging in to www.neteller.com.  The PIN value is
 
What do I do if my card is lost or stolen?
Report lost or stolen cards immediately by calling our customer support (available 24/7) by clicking on the phone icon below. Once reported, the
 
What are the benefits to using the Net+ Prepaid Card?
The Net+ Prepaid Card is a great way to manage your money online.  It may be used everywhere Discover is accepted and any ATM on the PULSE®
 
How do I check my Card balance?
You can check your Card balance for FREE online at www.neteller.com or get FREE balance alerts via email or by cell phone. You can also call Customer
 
Does my Net+ Prepaid Card earn interest?
Interest is not applied to card balances.